Comments on: customer service or lack thereof… http://www.chinalawandbusiness.com/2008/07/customer-service-or-lack-thereof/ China law blog covering Chinese law, business, and non-profits by Thomas Chow Wed, 24 Feb 2010 02:38:33 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: skylinechu http://www.chinalawandbusiness.com/2008/07/customer-service-or-lack-thereof/comment-page-1/#comment-2852 skylinechu Wed, 05 Nov 2008 19:57:13 +0000 http://www.chinalawandbusiness.com/2008/07/28/customer-service-or-lack-thereof/#comment-2852 Late Post: I've learned in China to roll with it. And as for doing the "American thing," I just don't feel that's the right approach anywhere except in the US. Looking forward to reading the rest of your blog Late Post:

I’ve learned in China to roll with it. And as for doing the “American thing,” I just don’t feel that’s the right approach anywhere except in the US.

Looking forward to reading the rest of your blog

]]> By: Wang http://www.chinalawandbusiness.com/2008/07/customer-service-or-lack-thereof/comment-page-1/#comment-923 Wang Wed, 30 Jul 2008 12:40:25 +0000 http://www.chinalawandbusiness.com/2008/07/28/customer-service-or-lack-thereof/#comment-923 [quote]If Macau wants to attract more foreigners, the casinos better learn to shape up.[\quote] In 2007 Macau overtook Vegas by over a billion dollars with just 22 casino's whilst Vegas had 40. Macau has a business model that works; cheap labor, people that are there to gamble, and while the service maybe poor, why should it matter? Oh yeah, the customer is always right....what a sniveling putz comment...go back to Vegas, they are running a 2-1 on the noodle bowls around town. [quote]If Macau wants to attract more foreigners, the casinos better learn to shape up.[\quote]

In 2007 Macau overtook Vegas by over a billion dollars with just 22 casino’s whilst Vegas had 40. Macau has a business model that works; cheap labor, people that are there to gamble, and while the service maybe poor, why should it matter? Oh yeah, the customer is always right….what a sniveling putz comment…go back to Vegas, they are running a 2-1 on the noodle bowls around town.

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